Privacy Policy

At ethosblanc, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our website, products, and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email address, phone number, shipping and billing address.
  • Order & Payment Information: Securely processed via trusted third-party payment providers.
  • Website Usage Data: Includes browsing behavior, device type, IP address, and preferences, collected through cookies and analytics tools.

2. How We Use Your Information

Your data allows us to:

  • Process and deliver your orders
  • Provide responsive customer support
  • Send order confirmations, promotions, and newsletters (only with your consent)
  • Enhance our website functionality, services, and overall user experience

3. Sharing Your Information

We do not sell or rent your personal data. We may share it only with:

  • Payment processors and shipping carriers for order fulfillment
  • Service providers assisting with site operations and marketing tools
  • Legal authorities, when required by law or legal process

4. Data Security

We implement industry-standard encryption and secure technologies to protect your information from unauthorized access, loss, or misuse.

5. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing emails or promotional communication at any time

6. Cookies

We use cookies to personalize your browsing experience and improve site functionality. You may choose to disable cookies via your browser settings.

7. Policy Updates

This Privacy Policy may be revised periodically. Any changes will be posted on this page along with the updated effective date.

8. Contact Us

If you have any questions or concerns regarding your privacy or this policy, please don’t hesitate to contact us:

📧 Email: support@ethosblanc.com
📞 Phone: +852 46596024
📍 Address: UNIT 1507A, 15/F., EASTCORE,398 KWUN TONG ROAD, KWUN TONGKOWLOONHONG KONG